The Junction is proud to make its products available overseas. We have been servicing the military
community for many years and have enjoyed working with service members of all branches.
Almost all items can be shipped to APO and FPO addresses. If your household items have not been
shipped from stateside then it is recommended to include new products in your shipment.
About our White Glove Delivery Service:
Our White Glove Delivery Service is designed to handle your entire delivery. We have 92 delivery terminals in the US and Canada, with 300 tractor/trailer units,
4 crossdocks, 2 consolidation centers and over 1,000 local delivery vehicles. Our White Glove Delivery Service uses an exclusive network of service centers whose complete
focus is providing successful delivery of home furnishings.
In addition to our industry-best delivery services, we have a proprietary regular and irregular air-ride LTL system (the "TimeLok" system) that provides
interstate transportation and delivery of high-end consumer products from manufacturers' and retailers' distribution facilities to the Company's cross-dock
facilities and final mile delivery terminals. Truck departures and arrivals within the TimeLok system operate according to a fixed schedule, enabling
our White Glove Delivery Service to provide timely and consistent delivery services. Our White Glove Delivery Service 's high-quality, interstate transportation system offers a competitive
advantage, especially for those products requiring air-ride handling. This specialized handling is a key reason why our White Glove Delivery Service has the industry's
lowest claims ratio.
Our integrated information systems include proprietary technologies with operational optimization algorithms. That translates to better route planning,
more accurate delivery-time windows and real-time visibility for every shipment. It also means that we have maximum control over the distribution process,
from placing orders and tracking shipments to managing inventory control. Whether it be tracking individual shipments, viewing online reports,
transferring data electronically or receiving real-time updates, our White Glove Delivery Service 's systems are second to none.
Our White Glove Delivery Service is proud that our quality system is registered to ISO 9001:2000 standards. Our White Glove Delivery Service achieved this quality recognition on
September 29th, 1998, when ISO 9001:2000 registration was awarded. Achieving this registration exhibits our commitment to providing the highest
quality service in the industry. Audits are performed every six months by our registrar, QMI, to maintain our registration. These audits verify our
system's comprehensiveness and show that continuous improvement is occurring. Implementing our procedures according to ISO standards leads to greater
operating efficiency, increased productivity and a more efficient workplace. For our customers, this translates into an even higher level of consistency
and reliability of service.
Our White Glove Delivery Service also carefully monitors each of our 92 service center's performance on a regular basis and has developed an industry-leading performance
measurement system whereby each service center is evaluated according to 14 different operating metrics. These metrics were developed in concert with
Our White Glove Delivery Service's key corporate clients during a survey process conducted at the Company's annual Customer Forum (a meeting attended by our White Glove Delivery Service's 21
largest clients and representatives from all of its service centers). Moreover, all service centers are highly motivated to meet Our White Glove Delivery Service 's quality
standards. The Company has corrective and preventive action processes in place in line with its ISO registration and has the ability to terminate any
service center if the quality standards are not maintained.
These smart supply-chain solutions enhance our customer's satisfaction.
If you have any questions concerning the ability to ship overseas please contact us using our toll free number.
